Tried to do it during install, tech didnt know what firmware was. I did all of the normal reset stuff reset modem, reset router, plug computer into modem, etc. Cisco 4027668 docsis cable modem dpc3010 modehomnet. Cisco didnt provide very good info on its lights and what things mean. Cisco router dpc3008 manual on the right you can find the cisco dpc3008cc manual. The latter is slightly newer and a better investment for a hightech, highspeed household, but 3. Dec 14, 2014 the sg10024 is unmanaged, so the sg10024 is unmanaged, so the options that you have for high speed aggregate connections that you would have on the higherend units arent there. The cisco modem even when my pc is hooked directly into it blocks all ports i. Cisco dpc3010 firmware update internet internet forum. While the modem itself isnt an allinone modem router combo, the cisco dpc3010 model possesses an ethernet port so you can connect the modem to another router or computer. But i wonder if your modem is channel bonding on the downstream. The cable modem model dpc3010 epc3010 is now obsolete past endoflife and endofsupport status you can view a listing of available video offerings that best meet your specific needs. Cisco dpc3008 is a very popular option on the lower end of the price range. Cable modem model dpc3010 epc3010 retirement notification.
If you want support information for the cable modem model dpc3010 epc3010 documentation, it may be available through cisco. To test your current internet speed, simply choose a server based on your location, and click its link below. These bonded channels deliver downstream data rates in excess of 320 mbps and upstream data rates up to 120 mbps. I was able to obtain the latest version after opening a ticket with the cisco tac.
Downstream and upstream channels play a significant role in the speed of your downloads and uploads. I checked the modem cisco dpc3010 and the ds light is amber normally green, which the manual indicates is a problem with downstream channel bonding. You will need to know then when you get a new router, or when you reset your router. Wait 15 seconds, and then plug the modem power cord back into the electrical outlet. The servicing instructions in this notice are for use by qualified service personnel only. I bought it because i did not want to pay the monthly rental fee i used to see the following on the 5 leds. For more accurate results, you should turn off any applications that are currently using part of your bandwidth, such as internet audiovideo streaming, voip, p2p, etc.
If applicable, plug the router power cord into the electrical outlet. Called another tech, said they dont do that, and shes been working there a long time. The dpc3010 provides a faster connection to the internet by incorporating eight bonded downstream channels along with four bonded upstream channels. Slow speed, amber downstream light on cisco dpc3010. Hello, we have cox premiere hs internet service in chandler, arizona. With your new dpc3010, your internet enjoyment, home and business communications, and personal and business productivity will surely soar. Cisco cable modem modelo dpc3010 o epc3010 docsis 3. We delete comments that violate our policy, which we encourage you to read. View and download cisco dpc3000 user manual online. The mac is the mac address of the cisco dpc3010 cable modem. Sep 03, 2019 downstream and upstream channels play a significant role in the speed of your downloads and uploads. It is the protocol that allows you to get internet via coaxial cable. Only use the ac power adapter and power cord that is provided with your cable modem.
Docsis stands for data over cable service interface specification. Setting up wifi for your mobile device or computer is. Online chat told me to contact cisco to get it done, and not to believe the official responses from support moderators given from this forum. Unfortunately, we cannot provide prepaid return shipping from international. The best thing is to just use one of the copper gigabit ports on each of the switches to connect them together and then connect the router on another port. The dpc3000 provides a faster connection to the internet by incorporating four bonded downstream channels along with four bonded upstream channels. If you have any questions about your router please let us know at the bottom of this page. Cable modem cisco dpc3010 led question satelliteguys. Your new cisco model dpc3010 or model epc3010 docsis 3. Downstream light keeps blinking update to downstream channels that will not lock due to dbmv and snr problems. Dpc3010 and ea6500 only getting 100mbps wan connection. To troubleshoot any connection problems, use the table below. These bonded channels deliver downstream data rates in excess of. Verify power supply connections and electrical outlet, also make sure the.
Ethernet bridged rj45 gigabit ethernet port connects to the ethernet port on your pc. I have a cisco dpc3010 cable modem i purchased from charter my cable provider along with the internet service. Your new cisco model dpc3010 cable modem offers highend performance and superb reliability at data rates up to eight times that of conventional docsis 2. Find the default login, username, password, and ip address for your cisco dpc3010 router. I just bought a cisco dpc3010 and have it set up, looking to update the firmware. The cisco dpc3010 modem lags behind with only eight downstream channels. Plug the router power cord into the electrical outlet.
Dpc3010 by cisco information and hardware knowledge base. Downstream light keeps blinking netgear communities. Hi there, i have a homelab full of servers hooked up to a pfsense box and then to a cisco dpc3010 cable modem. If your household needs highspeed internet services, then this is the modem for you. You can view a listing of available video offerings that best meet your specific needs if you want support information for the cable modem model dpc3010 epc3010 documentation, it may be available through cisco. You will need to plug this modem into a third party router i. You have acquired one of the fastest cable modems available on the market today. Testing new cisco dpc3008 modem old ericsson piperider modem download speed 4. Wait for the power, ds, us and online lights on the front of the modem to stop flashing and remain lit.
Dpc3010 and ea6500 only getting 100mbps wan connection i dont know if this is the right place to ask this, but i recently acquired a cisco dpc3010 modem and ea6500 wifi router, both of which have 10100 mbps capability, but according to cox, the modem is reporting to them that it is only a 100 mbps port speed. The cable modem model dpc3010 epc3010 is now obsolete past endoflife and endofsupport status. The sn is the serial number of the cisco dpc3010 cable modem. Find out if your modem, or one youre considering for purchase, is tested to work on the midco network. Introducing the dpc3010 and epc3010 introducing the dpc3010 and epc3010 welcome to the exciting world of high speed internet access. Recently our download speed dropped from about 125 mbps to 3 mbps. The latter is slightly newer and a better investment for a hightech, high speed household, but 3. I found if i setup manually the starting frequency for the 8 channels on the basic page during initialization and registration i get awesome results. Nov 23, 20 testing new cisco dpc3008 modem old ericsson piperider modem download speed 4. We have 1 cisco dpc3010 manual available for free pdf download. The lights indicate the current status of your cable modem. The cisco dpc3010 is your onestop solution for any home network. Our staff are happy to answer any questions you may have about purchasing the right product, or our linksys store promotions.